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Terms of service

Scope and price are agreed before work begins. Existing signed agreements still apply.

Jamison Software Solutions, LLC is based in St. Louis, Missouri. These terms cover this website and checkout. Paid work uses a master services agreement and statement of work; signed agreements take precedence.

The offer

Services lists current prices and scope. Extra work is quoted separately. Existing client agreements and commitments remain in force.

Billing

$125 covers up to the first hour on one agreed issue, including diagnosis, troubleshooting and testing. Extra time is $125/hour in 15-minute increments ($31.25 per 15 minutes), approved before we continue. Return visits for the same fix remain included. The first hour is payable even if unresolved. We provide useful findings and next steps; resolution is not guaranteed.

The Search Visibility Review is $295 for one business, one website, up to five priority pages, three priorities and a short walkthrough. Extra analysis you request is $125/hour in 15-minute increments ($31.25 per 15 minutes), approved before we continue. We cover extra time needed to deliver the agreed review. Implementation is quoted separately.

Website, software and technical support for your business is $395 a month, month to month and paid at the start. Includes up to three small requests per paid month, one active at a time. Unused changes don’t roll over; the allowance renews each paid month. A personal reply is within two business days; work timelines are agreed together. Accepted work remains due unless canceled under the agreed terms. Larger changes are quoted separately.

Website builds are billed once through Stripe by bank debit or card. Existing website agreements retain their $75/hour change rate and monthly window. Existing local SEO subscriptions retain their signed billing terms: written cancellation stops future debits and ends service after the paid period. Payment is due on receipt for those services; a failed payment pauses work until resolved.

Cancellation and refunds

These cancellation terms apply to new service agreements made under them. Existing signed agreements remain in force. Your rights under applicable law are unchanged. Digital products have their separate refund terms below.

You may cancel by email at any time. We stop new work and future renewals when we receive your cancellation. You pay only for approved work already performed and approved costs that cannot be recovered. We refund the remaining prepaid balance.

  • Technical support: The $125 first-hour diagnostic session remains payable once provided, even if the issue is unresolved. Additional time is $31.25 per 15 minutes and requires your approval.
  • Fixed-price projects: Before work starts, your quote lists each stage’s price and how partial completion is calculated. Cancellation charges follow that agreement, never exceed the agreed project price, and do not switch to hourly billing after the fact.
  • Monthly support: Your agreement defines the work included in $395 and its value allocation. At cancellation, you pay for the portion provided and we refund the unearned balance. There is no cancellation fee or automatic extra month.

We return your accounts and data and provide paid-for completed work. Optional migration assistance is quoted separately.

We issue an itemized closing statement and initiate any refund within 10 business days of receiving your cancellation. Bank processing time is additional.

Digital products

Kits and other downloads sold on this site are delivered right after checkout, on the download page and by an email link that works for 7 days and 5 downloads. You may ask for a full refund within 30 days of purchase for any reason by emailing or texting us; we issue it through Stripe to the card you paid with. Delivery is on us: if a problem on our end keeps you from getting your file, tell us and we will get it to you. Each kit is licensed for use in one business; sharing or reselling the files isn’t allowed.

Ownership

You own the website, the domain name, the content, and the Google accounts, registered in your name from day one. If you ever leave, we walk you through the handoff personally until everything works without us.

No guarantees

We do not promise rankings, traffic, phone calls, or mentions by AI assistants (ChatGPT, Gemini, Claude, or any other). No one can promise those, and we won’t. What we promise is the work, the measurement, and honest reporting on both.

Case studies and reviews

If we may publish your measured before-and-after numbers, that helps us. Nothing about your price depends on it, and if you would rather keep them private we publish them anonymized or not at all. A Google review is welcome once the work earns it, never as a condition.

Work we don’t take

We don’t work with cryptocurrency or NFT projects, multi-level marketing or pyramid structures, adult content, firearms sales, or businesses under active regulatory action.

Liability

Our liability is capped at what you paid us in the three months before a claim arose, and Missouri law governs these terms. If we ever disagree, it starts with a conversation. The signed agreement carries the full clauses.

Google reviews

Reviews on Services are shared with permission and link to Google. Using an optional Google review panel is also subject to the Google Maps terms of service. Google controls the reviews shown in the panel.

Changes

We can update these terms. When we do, the date below changes.

Review draft updated October 20, 2026.

Contact

Email hello@jamisonsoftwaresolutions.com, or text (314) 430-8805. The phone line is text only; it can’t take calls.

Jamison Software Solutions

Serving St. Louis and the metro area, Missouri and Illinois.

Services
  • Single-Issue Technical Support
  • Website / technical support
  • Website builds & hosting
  • Search Visibility Review
Resources
  • Examples
  • Blog
  • Google Business Profile kit

Contact

  • hello@jamisonsoftwaresolutions.com
  • (314) 430-8805 (text only)
  • Ask about support
  • Find us on Google

Where we work

  • St. Louis
  • St. Louis County
  • Clayton
  • Ladue
  • Creve Coeur

© 2026 Jamison Software Solutions LLC. All rights reserved.

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